This Privacy Policy explains how Shiba World ("we", worldshiba.com) collects, uses and shares your personal data when you use our website, community and marketplace.
1. Data we collect
- Account data: your name, email and a securely hashed password.
- Profile & listings: kennel details, dog and listing information, photos and documents you upload.
- Messages & reviews: content you send to other users or post.
- Transactions: reservation deposits you make (payment card details are handled by our payment processor, not stored by us).
- Technical data: IP address, approximate country (used to pick your language), device/browser information and cookies.
2. How we use it
- To provide accounts, the catalog, marketplace, messaging and reviews.
- To process reservation deposits and prevent fraud.
- To localize the site to your language based on your approximate country.
- To keep the platform safe (detecting scams and abuse).
- To communicate with you about your account and activity.
3. Legal bases (GDPR)
We process data to perform our contract with you (providing the service), for our legitimate interests (security, improving the service), to comply with law, and with your consent where required.
4. Service providers we share with
- Cloudflare — content delivery, security and approximate geolocation.
- Stripe — payment processing for reservation deposits (when enabled).
- Hosting & database providers that store our data securely.
- AI translation tools used to translate published articles (no personal account data is sent for translation).
We do not sell your personal data.
5. International transfers
Your data may be processed in countries outside your own. Where required, we rely on appropriate safeguards for such transfers.
6. Your rights
Depending on your location (e.g. EU/UK GDPR, California CCPA), you may have the right to access, correct, delete or export your data, and to object to or restrict certain processing. To exercise these rights, contact [email protected].
7. Data retention
We keep your data for as long as your account is active and as needed to provide the service, resolve disputes and meet legal obligations. You can request deletion of your account at any time.
8. Cookies
We use a small number of essential cookies. See our Cookie Policy for details.
9. Children
Shiba World is not directed to children under 16, and we do not knowingly collect their data.
10. Changes & contact
We may update this policy and will revise the date above. Questions or requests: [email protected].